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Most of us are taught to pay attention to what is said—the words. Words do provide us with some information, but meanings are derived from so many other sources that it would hinder our effectiveness as a partner to a relationship to rely too heavily on words alone. Words are used to describe only a small part of the many ideas we associate with any given message. Sometimes we can gain insight into some of those associations if we listen for more than words. We don’t always say what we mean or mean what we say. Sometimes our words don’t mean anything except “ I’m letting off some steam. I don’t really want you to pay close attention to what I’m saying. Just pay attention to what I’m feeling.”
Mostly we mean several things at once. A person wanting to purchase a house says to the current owner, “This step has to be fixed before I’ll buy.” The owner says, “ It’s been like that for years.” Actually, the step hasn’t been like that for years, but the unspoken message is: “ I don’t want to fix it. We put up with it. Why can’t you?” The search for a more expansive view of meaning can be developed of examining a message in terms of who said it, when it occurred, the
related conditions or situation, and how it was said.
When a message occurs can also reveal associated meaning. Let us assume two couples do exactly the same amount of kissing and arguing. But one couple always kisses after an argument and the other couple always argues after a kiss. The ordering of the behaviors may mean a great deal more than the frequency of the behavior. A friend’s unusually docile behavior may only be understood by noting that it was preceded by situations that required an abnormal amount of assertiveness. Some responses may be directly linked to a developing pattern of responses and defy logic. For example, a person who says “No!” to a serials of charges like “You’re dumb,” “You’re lazy,” and “You’re dishonest,” may also say
“No!” and try to justify his or her response if the next statement is “And
you’re good looking.”
We would do well to listen for how messages are presented. The words, “If sure has been nice to have you over,” can be said with emphasis and excitement or ritualistically. The phrase can be said once or repeated several times. And the meanings we associate with the phrase will change accordingly. Sometimes if we say something infrequently it assumes more importance; sometimes the more we say something the less importance it assumes.
1.Effective communication is rendered possible between two conversing
partners, if ___.
A.they use proper words to carry their ideas.
B.they both speak truly of their own feelings.
C.they try to understand each other’s ideas beyond words.
D.they are capable of associating meaning with their words.
2.“I’m letting off some steam” in paragraph 1 means___.
A.I’m just calling your attention.
B.I’m just kidding.
C.I’m just saying the opposite.
D.I’m just giving off some sound.
3.The house-owner’s example shows that he actually means___.
A.the step has been like that for years.
B.he doesn’t think it necessary to fix the step.
C.the condition of the step is only a minor fault.
D.the cost involved in the fixing should be shared.
4.Some responses and behaviors may appear very illogical, but are justifiable
if___.
A.linked to an abnormal amount of assertiveness.
B.seen as one’s habitual pattern of behavior.
C.taken as part of an ordering sequence.
D.expressed to a series of charges.
5.The word “ritualistically” in the last paragraph equals something
done___.
A.without true intention.
B.light-heartedly.
C.in a way of ceremony.
D.with less emphasis.
Dear Sir/Madam,
I am pleased to write a letter of recommendation on behalf of Sand River and
its CEO, Mrs. Jane King. I am very familiar with the company. My next book deals
with it in detail, which is to be published in autumn of 2018. I am also
familiar with European consumer. As a Dutch citizen, I have lived in Europe for
46 years and studied European consumer behavior for decades.I believe that Sand
River offers something unique to the European market. It has established
long-term supply relations with herdsman ( 牧民) families and owns advanced German
machinery. Thus it combines natural resources with modern manufacturing
techniques. But equally important, Sand River works with modern fashion
designers to create truly contemporary and appealing designs. The result is a
newly-established cashmere ( 羊绒) brand that appeals to a target group of
high-income women. I met Mrs. King the first time in 2013. Since then, we have
met several times and talked about Sand River's philosophy, strategy, and appeal
to both Chinese and international consumers. I was struck by her deep knowledge
about knitting (针织) technology, her enthusiasm for the brand, and her deep
understanding of the cashmere shopper. I regard her as a "woman of her word." To
summarize, I believe Sand River products deserve a place in luxurious European
department stores and Mrs. King is a reliable partner. If you have any
questions, please do not hesitate to contact me. Sincerely, Joan Smith
36、 Joan Smith wrote the recommendation letter on behalf of ______.
A. a Dutch citizen
B. herdsman families
C. the European consumer
D. Sand River and its CEO
37、 From the letter we can learn that Sand River ______.
A. has long-term links with herdsmen
B. employs many herdsman workers
C. manufactures advanced machines
D. sells hand-made products
38、 The target consumers of the newly-established cashmere brand are
______.
A. college students
B. blue-color workers
C. high-income women
D. average herdsman families
39、 By saying "a woman of her word" (Para. 3), the writer means that Mrs.King
______.
A. always keeps her promise
B. is a good public speaker
C. knows customers well
D. is well educated
40、 As far as the European market is concerned,the writer thinks that Sand
River products ______.
A. are fit for supermarkets in big cities
B. are likely to enjoy a big market share
C. will appeal to different kinds of customers
D. deserve a place in luxurious department stores
