《铁路旅客运输服务质量规范》中,动车组供应的食品、饮品应当品种丰富,价格合理。餐饮企业应当经常()对饮食服务的意见,并根据旅客的意见调整供应品质、品种,改善服务质量。
A、征求车长B
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Passage4
Questions16to20arebasedonthefollowingpassage:
IrecentlywroteanautobiographyinwhichIrecalledmanyoldmemories.Oneofthemwasfrommyschooldays,whenourninthgradeteacher,MissRaber,wouldpickoutwordsfromtheReader’sDigesttotestourvocabulary.
Today,morethan45yearslater,Ialwayscheckout“ItpaystoEnrichYourWordPower”firstwhentheDigestcomeseachmonth.Iamimpressedwiththatidea,wordpower.Reader’sDigestknowsthepowerthatwordshavetomovepeople—toentertain,inform,andinspire.TheDigesteditorsknowthatthebigwordisn’talwaysthebestword.Takejustoneexample,aQuotableQuoteformtheFebruary1985issue:”Timeisaplayfulthing.Itslipsquicklyanddrinksthedaylikeabowlofmilk.”
Nineteenwords,onlytwoofthemmorethanonesyllable,yethowmuchtheyconvey!That’susuallyhowitiswithReader’sDigest.Smallandsimplecanbeprofound.
AschairmanofafoundationtorestoretheStatueofLiberty,I’vebeenmakingalotofspeecheslately.Itrytokeepthemfairlyshort.Iusesmallbutvividwords:wordslike“hope”,“guts”,“faith”,“dreams”.ThosearewordsthatmovepeopleandsaysomuchaboutthespiritofAmerica.
Don’tgetmewrong.I’mnotagainstusingbigwords,whenitisrighttodoso,butIhavealsolearnedthatasmallwordcanworkasmallmiracle—ifit’srightword,intherightplace,attherighttime.It’sa“secret”thatIhopeneverforget.
16.Thepassageismainlyabout.
A.oneofthemanyoldmemories
B.usingsimplewordstoexpressprofoundideas
C.Reader’sDigestandschoolspeeches
D.howtomakeeffectivespeeches
17.ItseemsthatReader’sDigestisamagazinepopularwith.
A.peopleofallagesB.teenagersC.schoolteachersD.elderlyreaders
18.Theexampletheauthorgivesinthesecondparagraphmightmean.
A.onespendshisdayplayinganddrinking
B.don’twasteyourtimeasonedoes
C.timeslipseasilyifyoudon’tmakegooduseofit
D.timeisjustlikedrinkingmilkfromabowl
19.Theauthor’s“secret”is.
A.toavoidusingbigwordsatanytime
B.tousewordsthathavethepowertomovepeople
C.toworkamiraclebyusingasmallword
D.tousesmallandsimplewordswherepossible
20.Accoedingtotheauthor,well-chosenwordscangivepeople.
A.hope,courageandideas
B.confidence,determinationandstrength
C.pleasure,knowledgeandencourage
D.entertainment,informationandpower
Questions16to20arebasedonthefollowingpassage:
IneverrealizedthatsomedayIwouldbemarriedtoa___.
PartIVTranslation:
IthasabankofelectronicpenswhichwritelikethePresidentwrites,inhisfavoritelightblueink.(PassageOne)
Passage3
Questions11to15arebasedonthefollowingpassage:
UnliketheirAmericanorEuropeancounterparts,carsalesmeninJapanworkhardtogetabuyer.Insteadoflyinglazilyaroundshowroomswaitingforcustomerstodropby,manyJapanesecarsalesmenstillgoouttogetthem.Theywalkwearilyalongthestreetscarsdoor-to-door.Newcustomersarehuntedwithfruitandcakesontheirbirthdays.Butlifeisgettingtough,andnotjustbecausenew-carsalesarefalling.
WithmoreJapanesewomen(whooftencontrolthehouseholdbudget)goingouttowork,thesalesmenincreasinglyfindnobodyathomewhentheycall.Thatmeansanothervisitintheeveningortheweekend.Thentheyfaceanextraproblem:morepeople,especiallytheyoung,prefertochooseanewcarfromashowroomwheretheycancomparedifferentmodels.
Evenaslateasthemid-1980ssome90%ofnewcarsweresolddoor-to-door.Insomeruralareasmostnewcarsarestillsoldthisway.Butinthebigcitiesmorethanhalfthenewcarsarenowsoldfromshowrooms.
AlthoughinvestinginshowroomsisexpensivebecauseofthehighcostofJapaneseland,dealershavelittlechoice.AlaborshortageandhigheramongJapan’sworkforcearemakingitdifficulttohiredoor-to-doorsalesmen.MostofaJapanesecarsalesman’sworkingdayisspentdoingfavorsforcustomers,likearranginginsuranceorpickingupvehiclesforservicing,ratherthanactuallyselling.
Japan’sdoorstepcarsalesmenarenotabouttovanish.Thepersonalservicetheyprovideissodeep-rootedinJapanthattheyarelikelytooperatealongsidetheglitteringnewshowrooms.Thetwosystemsevencomplementeachother.Whatincreasinglyhappensisthattheshowroomattractstheinterestofapotentialbuyer,givingthefootsoresalesmenafirmleadtofollowupwithahomevisit.
11.Japanesecarsalesusuallydonotwaitatshowroomsforcustomerstodropby;instead,.
A.theysellcarsdoor-to-door
B.theybuypresentsfortheircustomers
C.theyenjoythemselvesinrecreationcenters
D.theygoouttodomarketresearches
12.Impliedbutstated:thecompetitionincarmarketis.
A.lightB.moderateC.fierceD.unfair
13.Youngpeopleliketobuyanewcar.
A.athomeB.fromashowroom
C.madeintheU.S.A.D.madeinJapan
14.ThesquadronofJapanesecarsalesmenisreducingbecauseof.
A.alaborshortage
B.higherexpectationsamongJapan’sworkforce
C.highcostland
D.bothAandB
15.Japanesecarsalesmentotheircustomersmanyfavorssuchas.
A.showingthemaroundinanexhibition
B.arranginginsurance
C.payingthemavisitonweekends
D.sellingolecarsforthem
PartIVTranslation
Itwouldhavebeendifficultforthemtoavoidtheconclusionthatthehorseandmulepopulationwoulddeclinerapidly.(PassageFour)